Frequently Asked Questions
Will this fit my puppy's breed?
Small under 10kg, Medium 10–25kg, Large 25kg+, go up a size if unsure
When should I order?
5–7 days before pickup day so your kit arrives first
How long does shipping take?
3–5 business days Australia-wide
What if something arrives damaged?
Email hello@pawone.com.au and we'll fix it same day
Do you offer AfterPay?
Yes, available on all orders